Your practice visit during the Covid pandemic
Covid 19 has had a significant effect on how care is delivered to patients. Here at Links Orthodontics, we have worked hard with our colleagues in the Department of Health and NHS England to deliver the best quality care to our patients in a safe environment.
From the very beginning of the crisis back in March, we remained open to support our patients with remote triage, Zoom meetings and telephone support. We were not allowed to see people in the practice, but our teams worked tirelessly to offer support and help to all our patients.
From 8th June, we have been seeing patients for face to face visits and we have adjusted our work patterns to ensure that when you visit us, you are in a safe and healthy environment.
We have had to put special measures in place to protect the health and safety of staff and patients, which means we see less patients than normal each day.
Unfortunately this has meant some delays to appointments and some treatments are now taking longer to complete. Below is some advice to help you during this period.
Queries about your brace
If you have any concerns about your brace we are happy to talk to you and offer advice. Our contact details are at the bottom of this page. Please see the Frequently Asked Questions below for answers to some common queries.
How will the changes affect my treatment?
It is important that you look after your braces between appointments. This will ensure you get the best possible outcome from your treatment. Your visits to the practice may be further apart but this will not affect the outcome.
Keeping up to date
The British Orthodontic Society (BOS) provide useful and up to date advice. You can have a look at their website https://www.bos.org.uk/ or follow the BOS Facebook posts https://m.facebook.com/BritishOrthodonticSociety/
You should only come to the practice if you have an appointment
DO NOT ATTEND IF YOU HAVE ANY OF THE FOLLOWING SYMPTOMS
- A new, continuous cough
- A temperature
- If you have lost your sense of taste or smell
- If you are waiting for a test result
- If you are self-isolating
- If you have been in contact with someone who has tested positive within the last 14 day
Instead please contact the practice straight away and we will reschedule your appointment
What happens when I come to the practice?
If you are happy to come on your own, this would be best. If not, please don’t bring more than one other person with you. Please don’t bring any elderly relatives for their own safety
Please try to arrive at the time of your appointment to avoid waiting around. You may be asked to wait outside, so please dress appropriately for the weather conditions on the day
You MUST WEAR A FACE MASK when you are in the practice and should use alcohol gel when you arrive and leave
All our staff follow strict infection prevention protocols for all patients.
Please don’t be worried if we are wearing masks or other protective equipment you have not seen before.
Look after your brace and keeping it clean
Brush your teeth every morning and night and try to brush after you eat.
Remember to use small brushes to get in around your brace.
Use an adult fluoride toothpaste.
After brushing spit, but do not rinse with water.
You can also use a fluoride mouthwash at a different time to brushing.
If you have a removable brace, please remember to take it out to clean it.
Try to avoid sugary foods, fizzy drinks (even diet varieties) and natural fruit juices as these are often high in sugar and can be acidic. Water is the best drink for your teeth.
Healthy foods to eat between meals includes wholemeal bread, plain cheese, dry crackers, breadsticks, fruit and vegetables.
Being careful not to break your brace
Avoid crunchy, hard or sticky foods which these may break your brace. Some foods like apples may need to be cut up into smaller pieces.
Avoid chewing pen lids and biting your nails.
Try not to fiddle with your brace.
Do not try to fix your brace yourself if a bit comes loose. Please contact your orthodontic team and they can give you advice.
FAQs – possible problems with your brace
Something on my brace is loose
If part of your brace has snapped or become loose, you only need to contact us if it is painful or there is a danger of you inhaling it. If it is not causing you any pain, we can fix your brace next time we see you.
My brace is rubbing
Please call us and we can post you out some wax to put on the bit that is rubbing
I have run out of elastics
Please call us and we can post some more out to you
I don’t know if I need to wear my elastics
If you are not sure whether to wear your elastics, please contact us and we will check with your orthodontist.
I was due to have my fixed braces removed
Some treatments have unfortunately been delayed as we have been unable to see patients as frequently as we could before. We will see you as soon as we can to finish your treatment.
If you are having any problems with your brace and you would like advice, please contact us and someone from the team will get in touch.